Participating locations near you. Please call to confirm, as participation may change.
- Easy - Pay at more than 18,000 participating agent locations
- Fast - Payment is sent automatically to your leasing office
- Simple - Just present your eCard number, Photo ID and cash payment
- Convenient - Many agents open 24/7
- Secure - Receipt provides proof of payment. Please keep the receipt for your records, as this is the only means of tracking payment.
Our community DOES NOT accept money order payments for rent and other associated charges.
Frequently Asked Questions:
Q: How do I get my WIPS eCard?
A: Contact your property management team to request your WIPS eCard. Each resident responsible for payment will be issued a WIPS eCard containing a unique identification number. eCards must be presented during each transaction to ensure a secure payment to the correct account.
Q: How do I pay my rent with a WIPS eCard?
A: Take your WIPS eCard containing your unique identification number to the customer service center of a participating agent location. Present your eCard and cash payment to the participating agent - you will need to know the amount due and include any additional fees associated at the time of the transaction. Your WIPS eCard must be presented at time of payment to ensure secure and proper payment to correct account. Proof of payment will be provided upon completion.
Q: Are there any additional costs for using my WIPS eCard?
A: There is a small transaction fee each time you make a payment using your WIPS eCard. Contact the participating agent location for specific details.
Q: What happens if I don't include my transaction fee when I make a payment?
A: Your account will only be credited what you pay, less any transaction fee.
Q: Are same day payments available?
A: Payments will be credited the same day you make a payment at a participating agent location, but please note payments pay take 24 hours from your very first use. Check with your property management team for additional information regarding payment timing and late fees.
Q: What if I overpay, can I get a refund?
A: Any overpayment will be considered a credit with your property manager. Refunds are not possible through WIPS.
Q: What if I forget my eCard number?
A: Consult your leasing office for additional details. As a reminder, the eCard number does not contain personal information and can ONLY be used to pay your specific rent.
Q: What if I move?
A: Your WIPS eCard is only valid for your specific property and unit number. Your eCard may be transferred between units in the same apartment community. Check with your property management team for details.